Pacific Poker is fully dedicated to providing a safe, fun and fair gaming environment for each and every one of our Members. We take every necessary precaution and step to protect the integrity of our Poker Room. Above all, we want our Members to feel confident in the trust they place in us and the games that we host; and to know that they will be treated with the utmost of respect. Further, we maintain a zero-tolerance policy towards players acting unethically, unfairly or incorrectly while playing with their fellow Members.
Pacific Poker offers a variety of games, including some that are developed by third party companies, allowing us to offer our members a wider selection of gaming experiences. Where the games provided are not “in house” games of our own development, a number of additional procedures are undertaken to ensure that they adhere to our own standards. The games undergo an approval process that includes an initial acceptance test, functionality testing of all gaming actions and associated events, regression testing after version uploads, and continual post production testing. In addition, our game providers utilize their own, separate in house testing processes, including testing of the RNG.
We also provide our members with an easy to use online log of their game results.This information may be reviewed any time, and includes amounts wagered, game results, as well as Deposit and Withdrawal records.
Click here for RNG & Payout reports by independent auditors
To assure the integrity of our Poker games, the Pacific Poker "Dealer" is actually a computer. To ensure that performance is truly random, Pacific Poker utilizes the trusted MD5 Random Number Generator (RNG), which provides consistently random outcomes to the games. The system has been rigorously tested by running millions of rounds and examining results. The system is also systematically tested by Pacific Poker.
Pacific Poker provides our Members with an online log of their game results (please see Viewing Your Game History, in the Tips on Using Our Software section of this site). This information may be reviewed at any time, by pressing "Game History" under the "My Profile" menu tab in the Main Lobby, and includes the amounts wagered, game results and replays, as well as all Deposit and Cash Out records.
Collusion will not be tolerated at Pacific Poker. Members found acting in concert will be permanently banned from Pacific Poker (please see Pacific Poker's Non-Collusion Policy in the House Rules section of this site).
Pacific Poker has developed and employs sophisticated proprietary technology intended to seek out players acting in collusion, as well as many other types of fraudulent behavior. Additionally, this technology aids in the accurate identification of individuals who, for a variety of reasons, should not be playing at Pacific Poker.
Pacific Poker will utilize all means at its disposal to investigate Members suspected of acting in Collusion, as well as allegations of other types of suspicious or unethical behavior.
We hope that you enjoy your playing experience at Pacific Poker, and will feel absolutely secure in the knowledge that we do everything in our power to maintain the most safe, fun and fair gaming environment online.
Enjoy the tables and Good Luck!
For assistance with this, or any of your other online gaming needs, please click here to contact us.